Account and Billing
Understand your account's billing and settings to optimize Visla just for you.
22 articles
- Understanding Watermarks on Paid PlansThis article explains watermarks on paid subscriptions in Visla, detailing their removal as a benefit of upgraded plans.
- Stock Footage: Who Owns the Rights to the Generated Videos?Users own videos created with Visla, but must comply with online platforms terms for sharing, especially regarding copyrighted content.
- Ownership and Distribution Rights for Videos: Understanding Stock Footage and User-Uploaded ContentClarification on Ownership and Distribution Rights for Videos with Stock Footage and User-Uploaded Content.
- Copyright and Content PermissionsReview of copyright and content permissions in Visla, emphasizing adherence to copyright laws and obtaining proper permissions for usage.
- Getty Images Content: Understanding Usage Rights and RestrictionsUnderstand the usage rights and restrictions associated with Getty Images content. There are important limitations to be aware of.
- Responding to a Copyright Strike on YouTubeWhat should you do if you get a Copyright Strike on YouTube?
Account
What to know about your Account
- How to delete your Visla accountThis article explains how to delete a Visla account, detailing steps to ensure permanent removal of user data and subscription.
- Subscription Cancellation and Refund PolicyThis article outlines Visla's policy for subscription cancellations and refunds.
- How to recover your passwordThis article guides users through the password recovery process in Visla, ensuring easy access to accounts via email verification.
- How to change your login emailThis article explains how to change your login email in Visla, ensuring seamless access to your account with updated credentials.
- How to change from Google authentication to email authenticationThis article explains transitioning from Google to email authentication in Visla, ensuring seamless access with updated login credentials.
- When We May Decide to End a Customer RelationshipThis article explains the circumstances in which Visla may choose to end a customer relationship and restrict future access to our services.
Subscription
What to know about Visla's subscriptions
- Payment OptionsThis article details payment options in Visla, covering accepted methods for purchasing subscriptions and accessing paid features.
- How to Update Your Payment Method in VislaA user guide on updating payment methods in Visla, covering steps to add, edit, or remove payment details for subscription management.
- How to upgrade to a Paid AccountThe article explains upgrading to a paid Visla account, detailing steps and benefits for enhanced features and capabilities.
- How to Switch Your Subscription Plan in VislaThis article explains how to switch subscription plans in Visla, detailing steps to upgrade or downgrade for tailored usage and features.
- How to cancel your Visla subscriptionThis article details how to cancel a Visla subscription, ensuring users can manage their accounts and payments effectively.
- Can I get a trial period before upgrading to a paid plan?This article clarifies Visla's trial period availability, detailing options for users to experience features before moving to a paid plan.
- Visla Paid Plans: Maximizing Your Video Creation ValueExplore a variety of plan options to find the perfect fit for your video creation and collaboration needs.
- How to Add Getty Images Access to your Pro Account
- How to cancel a Visla subscription purchased through Apple or GoogleIf you subscribed to Visla through Apple App Store or Google Play, your subscription is managed by the app store (not Visla). That means you must cancel through Apple/Google, and…