Cancel on Apple App Store
Cancel your subscription (Apple)
Apple manages cancellations through your Apple ID subscriptions.
To cancel an Apple subscription, go to your device's Settings or App Store, tap your profile picture, then find the Subscriptions menu, select the subscription, and tap Cancel Subscription before the renewal date; you can also cancel via the web at account.apple.com.
Request a refund (Apple)
Refund decisions and eligibility are handled by Apple.
You must request a refund through the App Store.
Cancel on Google Play
Cancel your subscription (Google Play)
Google manages cancellations through your Google Play subscriptions.
Request a refund (Google Play)
Refund decisions and eligibility are handled by Google Play.
Important notes
Uninstalling the Visla app does not cancel your subscription. (You must cancel in Apple/Google.)
If you cancel, you’ll typically keep access until the end of the current billing period.
If you don’t see your subscription in Apple/Google, you may be signed into the wrong Apple ID / Google account.