Operating Systems (OS) Support
Our support for specific operating systems is contingent upon the manufacturer's release of security updates. Once a manufacturer discontinues security updates for an operating system, we can no longer guarantee support for that system.
Minimum macOS Mojave 10.14 or newer
Minimum iOS 14.0 or newer
Minimum Windows 10 or newer
Minimum Android Nougat 7 or newer
Web Browsers Support
Minimum Google Chrome (latest)
Minimum Mozilla Firefox (latest)
Minimum Apple Safari (latest)
Mac Client
Minimum macOS 10.14 or newer
Windows Client
Minimum Windows 10 64bits or newer
Minimum DirectX 11.1 or newer (how to check)
Android Client
Minimum Android Nougat 7.0 or newer
iOS Client
Minimum iOS 14.0 or newer
The hardware requirements for recording on native clients
Minimum Storage Space:
At least 2 gigabytes of space must be available to record without interruptions.
Insufficient Storage Notification:
If your device does not have enough space during a recording session, you will receive the following notification: “No available storage. Free up some storage to record.” - Recording cannot continue until sufficient space has been freed up.
For the features “Change Recording Background” and “Background Effect” for camera recording:
Only supported by desktop clients
CPU frequency: 1.5GHz or above
CPU core count: 4 or above